Not a lot surprises us here at the ROMS BC office. We get countless questions about some incredibly bizarre situations, however they are our everyday norm. Though from time to time, we hear something so strange, we just can’t help but share it.
In early November, June, a manager who never ceases to astound us with her sensational stories and ability to cope, called to ask for advice. This time, her story started out with a simple noise complaint. Edie and Gerald, tenants in the basement suite of the fourplex June manages, wrote a very polite complaint about the noise coming from the unit above them (Susan and her two young children occupy the suite above).
Because Susan had always been a wonderful tenant, we recommended that June speak with her about the issue. When Susan got home that day, June went up to her unit and asked if she could come in. June entered the unit and before she even had the chance to say why she was there, she saw the culprit. Susan had set up a trampoline in the living room for her children to play on. June could not help but laugh; she explained the complaint to Susan, who had figured the mat under the trampoline would absorb all of the noise. June resolved the issue with Susan very easily, but this was definitely one for the book every landlord should write.
-- Hunter Boucher
